Commercial Cleaning Services OC (“we,” “us,” or “our”) operates the website located at commercialcleaningservicesoc.com (the “Site”). We are committed to protecting your privacy and handling any personal data we collect from you with complete transparency and integrity.
This Privacy Policy explains what information we collect when you visit our Site, how we use it, and the choices you have regarding your data.
Information We Collect
We collect information that you voluntarily provide to us, as well as certain data automatically when you interact with our website.
A. Personal Information You Provide to Us
When you request a free quote, contact our operations manager, or schedule an on-site walkthrough, you may submit personal details via our online forms. This includes:
Name
- Phone Number
- Email Address
- Company Name / Facility Layout Details (provided via your custom messages)
- Requested Services (e.g., Commercial Janitorial, Day Porter, Floor Care, etc.)
Information Collected Automatically (Cookies & Tracking)
Our website features a cookie banner informing you that we use cookies to ensure you get the best experience on our website.
Cookies: Small data files stored on your browser to help our site function properly, analyze traffic, and remember your preferences.
Log Data: Like most websites, our servers may automatically log standard technical data, such as your IP address, browser type, pages visited, and the time/date of your visit.
How We Use Your Information
We process your data strictly to fulfill your business requests and maintain our digital infrastructure. Specifically, we use your information to:
- Respond directly to your inquiries and custom quote submissions.
- Schedule and coordinate free on-site walkthroughs at your Orange County facility.
- Provide ongoing customer support and maintain communication via phone or email.
- Optimize website performance and improve user experience based on analytical cookie data.
Sharing and Disclosing Your Information
We value your privacy. We do not sell, rent, or trade your personal information to third parties.
We may only share information with trusted third-party service providers who assist us in operating our website, managing our web infrastructure, or delivering our communication logistics (such as email hosting platforms). These third parties are strictly bound by confidentiality obligations.
We may also disclose information if required to do so by law or in response to valid legal requests by public authorities.
California Privacy Rights (CCPA/CPRA Compliance Notice)
Because Commercial Cleaning Services OC is located and operates exclusively within California (serving Anaheim, Irvine, Santa Ana, Newport Beach, and surrounding Orange County municipalities), we treat your data in accordance with California privacy expectations:
Right to Know/Access: You have the right to request a breakdown of what personal data we have collected about you.
- Right to Delete: You have the right to request that we permanently delete your contact form submissions or historical quote data from our active systems.
- Right to Correct: You may ask us to update or correct any inaccurate records (such as an incorrect phone number or business address).
To exercise any of these rights, please contact us using the contact details provided below.
Security of Your Data
We implement commercial-grade digital safeguards to ensure the personal information submitted through our quote forms is protected against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
Third-Party Links
Our website features embedded elements and links to external services, including integrated Google Maps (to display our office location) and embedded YouTube videos showing our cleaning routines. Interacting with those embedded widgets means those external platforms may collect your data according to their own respective privacy policies.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is managed, please reach out to our team:
Operational Hours: Mon-Fri 9 am – 6 pm
Company Name: Commercial Cleaning Services OC
Office Address: 17875 Von Karman Ave, Suite #246 (or Suite 165), Irvine, CA 92614
Phone Number: (949) 866-4434
Email Address: info@commercialcleaningservicesoc.com